I build AI workflow automation for pest control and other home service businesses.

I build AI workflow automation for pest control and other home service businesses.

Pest control companies lose jobs in the office, not in the field. A lead waits too long for a reply. A quote never gets a follow-up. A customer forgets the appointment. I design simple automations that handle those tasks so your team can focus on service.

What I automate

  • Lead follow-up: reply to every new inquiry within minutes, any time of day.

  • Quote follow-up: send polite reminders until the customer says yes or no.

  • Appointment reminders: cut no-shows with texts and emails.

  • Paperwork: capture the data you need for records and the annual New York DEC pesticide report.

How I work

  1. I map how your office handles the work today.

  2. I measure a baseline, such as how long replies take and how many quotes close.

  3. I build the smallest version that works.

  4. A person approves the messages at first.

  5. We measure the result and adjust.

Contact

Want to talk about your office workflow? Contact me. I am not selling a one-size-fits-all product. I start by learning how your business works.

About

I am Catherene Baker. Before moving into AI process automation, I worked as a Cyber/IT Regulatory Risk Management Analyst at the Federal Reserve Bank of New York (2021 to 2023). That work taught me to document processes carefully, test them, and plan for what can go wrong. I hold a B.A. in Anthropology from Queens College (CUNY), which is why I start every project by listening to how people actually work.

I build AI workflow automation for pest control and other home service businesses.

Catherene Baker. I build AI workflow automation for pest control and other home service businesses.

Portfolio on Notion